Privacy Policy
seroariumuno Financial Analysis Services
Effective Date: 1 March 2025
1. Information We Collect
seroariumuno collects information necessary to provide comparative company analysis services. We gather data through various channels when you interact with our platform, request services, or communicate with our team.
Personal Information
- Contact details including name, email address, phone number, and business address
- Company information such as business name, industry sector, and company size
- Professional details including job title, department, and business objectives
- Communication preferences and service requirements
Technical Information
- Device information including IP address, browser type, and operating system
- Website usage data such as pages visited, time spent, and interaction patterns
- Login credentials and account security information
- Cookies and similar tracking technologies data
2. How We Use Your Information
We use collected information to deliver high-quality financial analysis services and maintain effective business relationships. Our data usage aligns with legitimate business interests while respecting your privacy rights under Australian law.
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Service delivery and analysis | Contract performance | Contact, company, financial data |
| Client communication | Legitimate interest | Contact details, preferences |
| Website improvement | Legitimate interest | Usage data, technical information |
| Legal compliance | Legal obligation | All relevant data types |
3. Data Sharing and Third Parties
seroariumuno maintains strict controls over data sharing. We only share information when necessary for service delivery, legal compliance, or with your explicit consent.
We never sell personal data to third parties. Our business model relies on providing quality analysis services, not data monetization.
Authorized Data Sharing
- Professional service providers (accounting, legal, IT support) under strict confidentiality agreements
- Data processors who assist with website hosting, email delivery, and customer relationship management
- Regulatory authorities when required by Australian law or court orders
- Business partners for joint service delivery, with your prior consent
4. Your Rights and Choices
Under Australian Privacy Principles, you have specific rights regarding your personal information. We're committed to honoring these rights and providing clear processes for exercising them.
Access and Correction Rights
You can request access to personal information we hold about you. We'll provide this information within 30 days, subject to any legal restrictions. You also have the right to request corrections to inaccurate or outdated information.
Deletion and Portability
You may request deletion of your personal data, though we might need to retain certain information for legal or business purposes. We can also provide your data in a structured, machine-readable format for transfer to another service provider.
To exercise any of these rights, contact our Privacy Officer using the details provided at the end of this policy.
5. Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security approach combines technical safeguards with procedural controls.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Encrypted data storage with regular security updates and patches
- Multi-factor authentication for staff access to sensitive systems
- Regular security audits and vulnerability assessments
- Firewall protection and intrusion detection systems
Procedural Controls
- Staff training on privacy obligations and data handling procedures
- Access controls limiting data access to authorized personnel only
- Regular backup procedures with secure off-site storage
- Incident response procedures for potential data breaches
6. Data Retention and Disposal
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law. Our retention practices balance business needs with privacy protection.
| Data Category | Retention Period | Disposal Method |
|---|---|---|
| Client records | 7 years after service completion | Secure deletion/destruction |
| Website analytics | 26 months from collection | Automated deletion |
| Marketing communications | Until consent withdrawn | Immediate removal |
| Financial records | As required by tax law | Secure destruction |
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You have control over cookie preferences through your browser settings.
Cookie Types We Use
- Essential cookies: Required for website functionality and security
- Analytics cookies: Help us understand how visitors use our website
- Preference cookies: Remember your settings and choices
- Marketing cookies: Used with your consent to deliver relevant content
You can manage cookie preferences through your browser settings or contact us for assistance with opt-out procedures.
8. International Data Transfers
While seroariumuno primarily operates within Australia, some of our service providers may be located overseas. When international transfers occur, we ensure appropriate safeguards protect your information.
Transfer Safeguards
- Contractual agreements requiring equivalent privacy protection
- Due diligence on overseas provider security measures
- Regular monitoring of international data handling practices
- Immediate notification procedures for any overseas incidents
Countries where data may be processed include the United States and European Union member states, all under strict contractual protections.
9. Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, legal requirements, or business operations. Significant changes will be communicated through email notification or prominent website notices.
Policy Version History: This policy was last updated on 1 March 2025. Previous versions are available upon request for transparency and record-keeping purposes.
Continued use of our services after policy changes indicates acceptance of updated terms. However, we'll seek explicit consent for any material changes affecting how we use your personal information.
Contact Our Privacy Officer
For questions about this privacy policy, data protection matters, or to exercise your privacy rights, please contact:
seroariumuno Privacy Officer
Address: 88 McIvor Hwy, Bendigo VIC 3550, Australia
Phone: +61298341881
Email: privacy@seroariumuno.com
General Inquiries: info@seroariumuno.com
We aim to respond to privacy inquiries within 5 business days and provide full responses within 30 days as required by Australian law.